This Privacy Policy sets out how Razed Casino ("Razed", "we", "us", or "our") collects, holds, uses, and discloses personal information in connection with the operation of Razed online casino and related services available to users in Australia and other permitted jurisdictions. By accessing or using Razed Australia, you acknowledge that you have read and understood this policy.
This policy applies to all individuals who visit, register with, or use the services offered by Razed Casino, including the Razed website, mobile platform, live chat, and any associated promotional communications. It governs the handling of personal information as defined under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
If you are located outside Australia, your data may still be subject to this policy to the extent that Razed processes information about you in connection with services directed at Australian users.
Razed Casino collects personal information that is reasonably necessary to provide our services, comply with regulatory obligations, and maintain account security.
Razed uses personal information for the following purposes:
You may opt out of marketing communications at any time by using the unsubscribe link in any email or by contacting our support team.
Razed processes personal information on the following legal grounds:
Razed Casino does not sell personal information to third parties. We may disclose your information to the following categories of recipients:
In the event of a merger, acquisition, or sale of all or part of Razed's business, personal information may be transferred to the acquiring entity. You will be notified of any such transfer in accordance with applicable law.
Razed Australia may transfer personal information to recipients located outside Australia, including in jurisdictions that may not provide equivalent privacy protections. Where such transfers occur, Razed takes reasonable steps to ensure that the recipient handles your information in a manner consistent with the Australian Privacy Principles, including through the use of contractual protections.
Razed uses cookies, web beacons, pixels, and similar technologies to operate and improve its platform. The types of cookies used include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, security, authentication | Session |
| Functional | User preferences, language settings | Up to 12 months |
| Analytics | Usage statistics, performance monitoring | Up to 24 months |
| Marketing | Personalised offers, affiliate tracking | Up to 90 days |
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of Razed online casino services.
Razed retains personal information for as long as necessary to fulfil the purposes set out in this policy, including:
Following the applicable retention period, personal information is securely deleted or de-identified.
Razed Casino implements appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration, or disclosure. These measures include:
Notwithstanding these measures, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
Subject to applicable law, you have the following rights in relation to your personal information held by Razed:
You may request a copy of the personal information Razed holds about you by submitting a request to our privacy contact. Razed will respond within 30 days of receiving a verified request.
If you believe any personal information we hold is inaccurate, incomplete, or out of date, you may request that it be corrected.
You may request deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may object to or request restriction of certain types of processing, including direct marketing communications.
Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, contact Razed's Privacy Officer using the details in Section 13.
Razed Casino collects and uses personal information in connection with responsible gambling measures, including:
This information is processed in the legitimate interest of player protection and cannot be used for marketing purposes.
Razed reserves the right to update this Privacy Policy at any time. When material changes are made, Razed will notify registered users via email or a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of Razed casino after the effective date of any updated policy constitutes acceptance of the revised terms.
The current version of this policy is always available on the Razed website. We encourage you to review this policy periodically.
If you have questions, concerns, or complaints regarding the handling of your personal information by Razed Casino, please contact our Privacy Officer:
Razed will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This Privacy Policy is governed by the laws of Australia. Any disputes arising in connection with this policy shall be subject to the jurisdiction of the applicable Australian courts, without prejudice to any mandatory consumer protection rights you may have under Australian law.